Everything you need to know before booking a Just VHA chauffeur service in Melbourne.
Whether you're travelling to the airport, booking corporate transport, hiring a private driver or organising wedding transport — you'll find the answers below. If you can't find what you're looking for, call our team directly.
Simply use our online quote calculator. Enter your pickup and destination, choose your travel date and time, and you'll instantly receive fixed pricing for each available vehicle category.
Yes. The price shown in our online quote system is the fixed price you pay, provided your booking details remain the same. There are no surge charges or taxi-style meters.
Yes. Once you've selected your preferred vehicle and accepted the quote, simply continue to our online booking form to confirm your reservation.
Absolutely. Many clients prefer speaking directly with our team, especially for weddings, corporate bookings and multi-vehicle transport. Call us on 0412 244 585.
We recommend booking as early as possible to secure your preferred vehicle and time. For wedding transport, we recommend booking several months in advance. Same-day bookings may be available for airport transfers and town car services, subject to fleet availability.
Yes. Every Melbourne Airport transfer includes live flight tracking. If your flight arrives early or late, we automatically adjust your pickup time — at no extra charge.
Yes. Your chauffeur can meet you inside the arrivals terminal with your name displayed on a sign.
No. Normal flight delays are included in your booking. Your fixed price does not change due to flight delays.
Yes. Cruise terminal pickups and drop-offs are available across Melbourne — contact us for a fixed quote.
Yes. Businesses can apply for monthly invoicing and simplified account management. Contact our team to discuss your corporate travel requirements.
Yes. Many clients schedule weekly or regular business travel. We can accommodate recurring bookings for daily executive commutes, regular client pickups, and scheduled business travel.
Absolutely. Airport pickup combined with executive transport is one of our most requested corporate services — including Meet & Greet, hotel transfers, and multi-stop itineraries.
Yes. We regularly coordinate fleets for conferences, corporate events, delegate transfers and VIP movements across Melbourne.
A Private Driver is best when you need a chauffeur available by the hour or for multiple stops throughout the day — the vehicle and driver stay with you for your entire booking duration.
Town Cars are generally used for direct point-to-point travel — a single trip from A to B with fixed pricing based on distance.
Yes. Half-day (4 hours), full-day (8+ hours) and custom duration bookings are all available. Your chauffeur remains with you for the entire duration of your booking.
Yes. With a private driver booking your chauffeur stays with you and adjusts to your schedule — multiple stops, waiting time, and destination changes are all included.
Yes. Yarra Valley, Mornington Peninsula, Geelong and other regional Victoria destinations are popular for private driver day trips. Get a quote for your day trip →
We recommend booking several months in advance, especially during Melbourne's busy wedding season (spring and summer). Popular dates fill quickly.
Yes. We regularly coordinate transport for the bride, groom, bridal party and family members across multiple vehicles as a single coordinated plan.
Yes. Wedding bookings are planned around your full day schedule and include waiting time between ceremony, photography locations, and reception.
Wedding bookings are structured as event-based coordination rather than simple hourly hire. Pricing is fixed based on your full wedding day schedule, vehicle selection, and routes.
Yes. Wedding transfers require a deposit at the time of booking to secure your date and vehicles. The remaining balance is due closer to your wedding date. Contact our team for full details.
Yes. Yarra Valley winery weddings and Mornington Peninsula coastal weddings are a core part of our service. Regional Victoria destinations are also available on request.
We offer three vehicle categories across all services:
All vehicles are late-model, professionally maintained, and driven by licensed chauffeurs.
Your choice depends on passenger numbers and luggage requirements. Our online quote system automatically displays available vehicle options based on your journey details. Get a quote to see your options →
Yes — our fleet includes electric luxury vehicles. The Mercedes-Benz EQE and BMW i5 are fully electric options available in the Luxury Sedan category, in addition to the Mercedes-Benz E-Class.
Yes. All vehicle categories are available 24 hours a day, 7 days a week across Melbourne.
Luggage capacity varies by vehicle category:
For a visual guide to luggage capacity, see the vehicle photos on each service page — luggage compartment images are available for each vehicle class.
Yes. We provide child safety seats on request, including:
Please mention your child seat requirements at the time of booking so we can ensure the right seat is fitted before your journey.
For oversized items, sports equipment, or special luggage requirements, please contact our team before booking so we can confirm the right vehicle and make necessary arrangements.
Yes. Your chauffeur assists with luggage loading and unloading as part of every booking.
Yes. Every Just VHA chauffeur is fully licensed under Victoria's Commercial Passenger Vehicle (CPV) regulations.
Yes. Professional presentation, punctuality, and customer service are core parts of every booking. Our chauffeurs are experienced in airport transfers, corporate etiquette, and wedding-day coordination.
We do our best to accommodate requests for a preferred chauffeur for regular or repeat bookings. Contact our team to discuss your preferences.
We operate throughout Melbourne and regional Victoria, including:
Yes. Regional and long-distance chauffeur services are available across Victoria. Contact us for a fixed quote on your route →
No. All bookings are quoted at a fixed rate before travel. Your price does not change based on time of day, demand, or traffic conditions.
Where applicable, tolls will be confirmed and included in your quote before booking.
No. Your confirmed booking price is transparent — what you see in your quote is what you pay.
Pricing varies by service type, route, vehicle, and booking duration. All pricing is confirmed upfront via our quote system. Get an instant fixed quote →
Payment is made by credit card. You can pay securely at the time of booking through our online booking system.
A deposit is required for wedding transfers only, to secure your date and vehicles. For all other services (airport transfers, corporate travel, private driver, town cars), full payment is made at the time of booking.
Yes. Businesses can set up a corporate account with monthly invoicing. Contact our team to arrange account-based billing for your company.
Yes. Contact our team as soon as possible and we'll do our best to accommodate changes to your booking details, timing, or vehicle selection.
Our team will advise you of any implications based on your specific booking type and timing. Contact us directly on 0412 244 585 for urgent changes.
Cancellation terms vary by service type and booking lead time. Contact our team for full details relevant to your booking.
Our team is happy to help. Get an instant quote online or speak with us directly.